| Free Trial |
|---|
| - | Create a survey |
| - | Send e-mail invitations |
| - | Collect responses |
| - | Analyse the results |
| - | No commitment |
|
| more |
|
You define a panel of contacts and create an e-mail invitation. CheckMarket will take care of sending each panellist a personalised e-mail that includes a unique link to the survey—which enables the tool to track who has responded.
|
|
|
|
 The Address Book contains all your contacts from all your surveys. You can create/import/view/modify contacts, add/delete contact-groups, view panellist survey-histories and send group-mails and all this from one location.
|
|
Each contact has the following fields: E-mail address, last name, first name, language and 5 optional fields. You can use these optional fields to hold important data that you can filter on when forming survey panels or when downloading/analysing the results.
|
|
Import an unlimited number of e-mail addresses and validate them instantly upon import. E-mail addresses that are invalid, and e-mail addresses that appear more than once are removed automatically. At the end of the import process a downloadable report is generated of these errors so that you can update your own contact lists.
|
|
 If you choose for e-mail distribution, a survey has a panel that contains the contacts in the survey. You can add or remove panellists, review individual responses, check for bounced e-mail addresses, review survey histories of the panellists, etc…
 Demo (flash)
|
|
 When you add contact groups from your address book to your survey panel, you can filter based on the optional fields and on the date the panellists were last invited.
That way, you can place socio-demographic characteristics in the optional fields, on which you can filter while forming your survey panels.
By filtering on 'date last invited' you can easily determine how often you invite each contact to participate in a survey.
|
|
One of the key factors that determines response rate is the quality of the e-mail invitation. Using our rich-text-editor, you control every aspect of the content and formatting. Individually generated e-mail invitations are automatically distributed by our e-mail servers to each panellist when the survey launched. Via the CheckMarket mail-merge function, you can place variables in the e-mail which will be replaced with their corresponding values, such as 'Dear $name$.'
What's more, each invitation contains a unique single-use URL. This means that the respondent can only fill-out the survey once. If the respondent cannot complete the survey at once, they can follow the link again and they will be returned to the page they stopped. This is not accomplished using a cookie, the checks occur on our servers making the system tamper proof and helps protect the validity of your data.
This identification code also allows you to track panellists over multiple surveys.
Our single-use invitations which contain encrypted keys make it unnecessary to have the respondent first fill in a user name and password to gain access to the survey. This increases the ease of use for the respondents and thus raises the response rate.
|
|
After your survey is launched and your e-mail invitations have been sent by our e-mail engine, some of the e-mails may bounce. A bounce, or bounce-back, is an e-mail that is returned to you because it cannot be delivered for some reason. When an e-mail can not be delivered it 'bounces' back to sender (hence the term 'bounce'). These bounced mails are automatically registered in your panel. The status of these panellists changes to 'bounced'. You can try to fix the e-mail addresses or download them to update your own records.
Read more
|
|
This setting allows you to control if and when the CheckMarket E-mail engine automatically sends reminders to your panellists. CheckMarket offers two different reminders. One is for panellists who have not responded to the survey. The other is for panellists who started to fill out the survey but stopped before finishing. This setting can still be changed while the survey is 'Live'.
Read more
|
|
 In your survey panel or in the contact groups of your address book, you can view the survey participation history of each panellist. In a single glance you see when and in which surveys a person has already participated. By clicking on the report link you can review and compare the panellist's responses from multiple surveys.
|
|
Address book