Survey tool

Create, manage, distribute and analyse your surveys and panelists in our powerful web-based platform which runs in the browser so that you do not need to install any software.

 

Create

Create beautiful smart surveys in your brand’s look & feel using our easy-to-use wysiwyg interface. Start from one our templates or your own. There are 19 question types including special ones like Net Promoter Score. You can customize the experience of your respondents using branching, variables, validation and extraction.

 

Distribute

You can collect responses from multiple sources simultaneously, such as e-mail, link, pop-up, paper forms, telephone, kiosk or social media. Extensive panel management includes demographic fields, contact fields and custom fields. Track who has responded and automatically send reminders.

 

 

Analyze

Collecting data is only the first step of your survey project. The real value lies in discovering insights in the data that lead to action. We provide you with real-time reporting so you can spot trends earlier and quickly share the results within your organisation. CheckMarket’s One-click filtering drill-down feature allows you to dig deeper into your data, fast.

 

 

Automated alerts

Identify important response patterns and receive automatic, real-time push notifications that help you act. Automated alerts give you the opportunity to quickly interact with your respondents. Alerts can win back at-risk customers. They allow you to communicate with dissatisfied customers to learn and repair damaged relationships through coordinated follow-up.

 

 

No software

There is no need to download software or install plug-ins. Just sign in and securely create your surveys through your internet browser, whenever and wherever you wish.

Unlimited users

You can create unlimited users under your account at no extra charge. Extensive role based user control mangement allows you to specify which roles users have and which rights they have, e.g. who can see which surveys and whether they can create their own surveys, see invoices, create other users, etc.

7×7 free support

Our support team is committed to providing superior support service, and is available by telephone, e-mail or via Twitter.

 

Multilingual

We offer our survey interface in a growing list of languages. E-mail invitations are sent to the participants in their own language automatically.

 

Enhanced security

Use enhanced security for your respondents and/or all users who access your CheckMarket account.

 

Survey API

CheckMarket’s API allows developers to hook into CheckMarket and integrate its functionality into their internal applications.

 

© 2012 CheckMarket. All rights reserved. Terms of use. Privacy policy.