Help Center

Reference on invoices

As account administrator or billing administrator you can add your own reference or PO number to your invoices at different points in time.


While upgrading your account

While upgrading your CheckMarket account, you can add a PO number in the reference field. This reference will automatically be added to all invoices.

One reference for all your invoices

If you want to provide a general reference or PO number, which is stated on all invoices, send an update of your billing information to our billing team as follows:

    1. Sign in to CheckMarket.
    2. Click on Account.
    3. Click on Billing.
    4. Go to Billing information.
    5. Add the reference or PO number to the Your reference field
    6. Click on Send.

As soon as your request has been processed, this reference will be stated on all your future invoices. You can change the reference at any time by following the instructions above.

When you have already received the invoice

Even when you’ve already received the invoice you can still update the reference and download / print the invoice again.

  1. Sign in to CheckMarket.
  2. Click on Account and select Billing.
  3. Click on Invoices.
  4. Click on the link change next to the reference you wish to add or change.

change reference

  1. Add the new reference in the window that appears.

window to change your reference

  1. Click on Save. Your new reference is immediately visible.

reference added

    1. Click on eye to view your invoice.
    2. Print your updated invoice by clicking on Print in the top right corner of the invoice.
    3. You can also download your invoice as a PDF file by clicking on PDF Download in the top right corner of the invoice.


Print or Download


While purchasing CheckMarket credits

Another possibility is to buy CheckMarket credits (1 credit = $ 1). This allows you to budget your survey costs over the long term. Credits will automatically be deducted in accordance with your usage as long as there is enough coverage. This way you only need 1 single PO number until all your credits are consumed.

If you want to buy credits by invoice, please contact our billing department stating the amount for which you wish to purchase credits as well as the reference or PO.

You can follow your credits usage in real time in your CheckMarket account.

Before your subscription renews

Add your own PO number or reference to your subscription renewal invoice before your subscription renews, by following these steps:

  1. Sign in to CheckMarket.
  2. Click on Account.
  3. Click on Billing.
  4. Click on Subscription settings.
  5. Enter the reference or PO number to the Your reference field.
  6. Click on Save.

Subscription Renewal PO number

The reference will now automatically appear on the invoice for the next renewal of your subscription.

Before the survey is invoiced

Attention! This option is only available for legacy ‘per project’ and ‘per month’ customers. The moment a survey is invoiced differs per customer. When you work via ‘invoicing per project‘ your survey is invoiced after it closes. When you work via ‘invoicing per month‘ your survey will be invoiced on the first business day of the month following the month of its creation.

  1. Sign in to CheckMarket.
  2. Click on the Surveys tab and open your survey.
  3. Click on the survey title.
  4. Enter the correct text or (PO) number in the Your reference field.

add reference via survey title

  1. Click on Save.

Related articles

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.