When your volume of emails or respondents falls below 10%, you will receive a notification. You must take action and purchase extra packs before you run out, otherwise you will be charged at the following prices:
- Respondents: € 0,40
- Emails: € 0,08
The steps to buy extra packs vary slightly for subscriptions and survey bundles. This article explains both.
You have a subscription
To purchase extra packs for a subscription please follow these steps:
- Sign in to CheckMarket.
- Click on Account.
- Click on Billing.
- Click on Buy additional packs.
- Choose one or more packs (respondents, emails).
- Enter a PO number in the Your reference field if you need that on the invoice.
- Click on Place order.