Help Center

What can I expect from a subscription?

A subscription is a pre-paid package of surveys, respondents and emails that is valid for the duration of the subscription period. Prices and volumes vary per plan.

All of our subscription plans offer unlimited surveys and the same functionality in terms of creation, distribution and reporting.

There are different subscription plans, each with different volumes of respondents and emails. You can choose between monthly or yearly plans depending on your needs.

If you use additional products or services (such as custom design, scripting, custom analysis …) you will receive an invoice at the end of the month or the costs will be deducted from your credit balance depending on your payment type.

Should the terms of your current type change in the course of your subscription period, the initial conditions and volumes still apply for the full duration of your subscription period. Any amended terms or volumes are only applied at the extension or renewal. If the price and/or conditions change, you will be informed in advance by email.

An overview of all subscriptions can be found on the Pricing page.


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