Help Center

Your survey is closed and the Reactivate survey button is greyed out. This article will clarify why.

Subscriptions are set to auto-renew, so there is no action on your part required. The account and billing admins will receive an email alert 30 days before the subscription ends.

When your pricing plan volumes drop below 10%, you automatically receive an email alert. This gives you a chance to buy extra packs of the item you need.

Monitor your subscription or survey volumes in real time.

A subscription runs for one year. Any left-over items such as respondents and emails not used at the end of the subscription period, expire.

CheckMarket offers several pricing tiers to give you the flexibility to choose a plan and format that’s right for you.

You can change your trial survey into a paid survey in two ways: by upgrading the trial survey to a paid survey or by copying it.

When you order a subscription it will become active immediately. When opting for invoicing the subscription becomes active after approval from our finance department.