Help Center

It is possible to open Microsoft Office documents with another Office version by using a compatibility plug-in.

CheckMarket offers a wide variety of file formats in which you can download your survey results, depending on how the results are to be used.

CheckMarket offers different downloadable report types for your results, such as the raw data, open answers, uploaded files, etc.

Special language independent labels that you assign to your questions that can be used in CSL to refer to a question and the label that will be used in reports and downloads.

If your survey is live or closed you have the option to view individual contact responses. You can download these per contact or all at once.

As long as you are an active customer, i.e. you purchased products or services within the last 12 months, your CheckMarket survey results will be stored online for 10 years.

You can review the contacts’ statuses for your survey. At a glance you will be able to see, for example, who has already responded and who hasn’t.

Your respondents can view and print their individual responses by adding the variable {{respondent.reportUrl}} to the thank-you page or thank-you mail.

Due to the rising popularity of the Net Promoter Score (NPS), CheckMarket has added the NPS-question as a standard feature in its tool.