Great Support
Free unlimited support 365 days a year. We answer the phone. Not a machine, a qualified experienced person, who knows a thing or two about surveys.
Notifications
Get real-time notifications by email, text message, Twitter, Salesforce, Zendesk, etc. based on conditions you specify like when a respondent is unhappy.
Dashboards
Create real-time dashboards with charts and get your whole organization involved. For instance, give every dept. their own 30 day rolling NPS score.
NPS surveys
Create a Net Promoter Score survey. Our system calculates and visualises your NPS score in real-time. Use the automated workflow for follow-up.
Professional Services
We offer a wide range of professional services, from scripting to custom analysis. We can help you to get the best out of your survey projects.
Security
Our multi-region servers are located in Class A datacenters. Activity logs, user-roles, two-step verification are just a few examples.
Users & Roles
You can create unlimited users under your account at no extra charge. Extensive role based user control management allows you to specify which roles users have.
Mobile surveys
1 in 5 surveys are filled out on mobile. Our layout automatically adapts to each device so it shows up perfectly on desktops, tablets and mobile phones.
API & Integrations
Automate your research. Bring CheckMarket into your workflow with our extensive API. Integrate with Salesforce, Zendesk, your own CRM and more.
Native formats
Need a PowerPoint report, filtered and based on a branded template from your company? We also have native Word, Excel and SPSS.
Multilingual
CheckMarket is fully multilingual. You can create surveys in more than 40 languages even right-to-left. Import/export translations, create reports and more.
Salesforce & Zendesk
We have two-way intregrations. Ask for feedback when a Zendesk ticket closes. Map their response back to Salesforce and much more.
Why our customers ♥ us
“ Superb tool & company: Easy to use, interactive data analysis, fully multilingual, pay-as-you-use, responsive (and free!) phone and e-mail support. ”
- Jesús Nieto, European Court of Auditors
“ CheckMarket is a solid survey platform and the team has provided us with recommendations to help us structure our surveys to gain insightful information and better understand our customers. ”
- Kevin Schatz, Cigna
“ The CheckMarket system is easy to use and I love how easy it is to update translated versions of surveys. We provide surveys in 15 different languages and what used to take us months to update, now only takes a couple days or less. ”
- Jaime Barone, GlobalEnglish
From our Blog
Event marketing: 7 tips to evaluate your event
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Meet de tevredenheid en identificeer verbeterpunten voor je event.
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Pitfalls of “don’t know/no opinion” answer options in surveys
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Should you or should you not add a ‘don’t know/no opinion’ answer option in a survey question? Here are the pros and cons and best practice.
8 Comments | Posted
Don’t ignore 19% of your survey respondents
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You can’t choose on what device respondents fill in your survey. It means you must assume every survey is filled in on mobile, and that has consequences.
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