Use tags to quickly group responses into categories. Apply sentiment (negative, neutral or positive) to identify the underlying feeling.
Beautiful and clear charts show you how the categories stack up. Since open text analysis integrated in our standard reports, you can, for example, click on a category or sentiment to filter and see what impact it has on your satisfaction score. Tagging even works across multiple languages!
Activate automatic text mining to automatically tag responses as they come! This is not a separate product, it is built into CheckMarket and included in our different plans at no extra cost!