One of the most important insights a survey report can provide, is to show differences in your population.
To see those differences, you need to be able to compare different samples, side by side for the same question. Adding a breakout will create groups in your report element, based on a second data source. Breakouts let you do some interesting things:
- compare the NPS scores for different store locations
- compare the satisfaction score of employees by department, often with a benchmark for the whole company
- Breakout purchase intent by age category
To create a breakout, you start by adding an element such as a bar chart or gauge for a question, e.g. a satisfaction question or NPS. Then add a breakout as a second data source, e.g. ‘locations’, ‘gender’, ‘dept’, etc. The system will create a bar or gauge for each item in the second ‘breakout’ data source.