Work right in your browser or your tablet. No need to download anything.
CheckMarket is a feature complete online survey tool that is known for its ease of use. Inline editing makes it fast and intuitive. Special question types like ‘Net Promoter ScoreSM‘ and ‘upload files’ are included. Rich-text formatting, undo, autosave, …
They are all there.
Our research experts put all of our best practice in our templates and we want you to get the credit!
Use one of them, add your company’s design theme and you are ready to collect answers in minutes.
We have templates for all your projects: customer and employee satisfaction, voice of customer, training evaluations and many more.
Brand your survey to maximize response rates.
Completely personalize the appearance of your survey by adding logos, banners, audio, video, colors, etc. to match it to your company’s brand.
The online survey tool uses responsive design to make your surveys work and look great on any device (desktop, tablet, mobile).
Branching and display logic allows you to show or hide pages for respondents depending on their previous answers or other meta-data such as custom fields, language, gender, …
Customize the experience for your respondents further using variables, validation, piping and extraction.
Create and distribute your surveys in more than 40 languages including right-to-left languages like Arabic and Hebrew.
Invitations are sent automatically to your contacts in their own language.
Import and export translation files with ease.
A survey conducted in several languages is treated as one survey. The results from each language group can be analyzed separately or combined.
Collect answers fast from your target groups and maximize response via multiple channels such as email, web, social media, text message, paper, …
Track who has responded, register bounces and opt-outs and send automatic reminders.
Discover insights in the data that lead to action. The smart real-time reporting automatically sets the correct chart type and colors based on multilingual negative keyword detection. It is these kinds of details that set us apart from the so called “free” online survey tools, where you end up paying with your time.
Generate native reports with charts in Excel, PowerPoint, Word, PDF, SPSS and CSV.
Share reports with others, create dashboards and embeddable reports with just a few clicks.
Use one-click filtering to dig deeper into your data.
Notifications let you receive an email every time someone completes a survey or get a text message if a respondent indicates that they are very unsatisfied. You can also set a notifcation to automatically create a ticket in your helpdesk. Set conditions based on how respondents answer surveys. When these conditions are met, they trigger notifications such as sending an email, a text message, a Zendesk ticket or making an API call.
You can win back at-risk customers through coordinated customer follow-up.
Our Survey API allows for tight integration with your internal systems, so that you can automate your research.
Getting data and insights back into your systems is crucial. Share data between our online survey tool and your CRM tool, Salesforce, Zendesk, ….
Our platform is secure, fast and reliable. That way you can concentrate on research while we take care of the technical stuff.
All data is stored in Class A datacenters with extensive physical security.
Data loss is not an option due to our Smart Backup system which synchronizes data between our datacenters in real-time.
Our positive, determined support staff knows a thing or two about market research. Their goal is to leave you with a WOW feeling.
Our support staff will respond within one hour during business hours and within four hours outside of business hours.
We can manage your project from A to Z or help you with a specific aspect.
CheckMarket offers a wide range of professional services, from survey scripting to custom analysis. We can help you to get the best out of your survey projects.
Collaborate with unlimited users in your account at no extra charge. Our extensive role based control management allows you to specify user rights and roles.
The real-time activity log shows all actions by all users. You can filter by survey, user, action, keyword and more.