Help Center

Own domain for surveys & reports

4 comments

We highly recommend using your own domain for your emails, surveys and reports. This will dramatically increase the trustworthiness of your email invitations and surveys resulting in a higher response rate.

Before: s.chkmkt.com

After:

  • surveys.yourcompany.com
  • feedback.yourcompany.com

Using your own domain is straightforward, just fill out the request form and our Domains team will configure everything and guide you through the setup process. The following costs are involved:

  • one-time start-up cost: $ 250
  • yearly fee (this fee includes a secure SSL certificate, a CDN endpoint and yearly maintenance): $ 300/year

Benefits of using your own domain

  • This will dramatically increase the trustworthiness of your email invitations and surveys resulting in a higher response rate.
  • Email invitations, reminders, notifications will all be sent from your domain.
  • You will be able to ‘whitelist‘ your invitations more easily.
  • The domain will be used for your Survey URLs.
  • The domain will be used for your shared report URLs.

4 comments

Join the conversation
  • kai - June, 2018 reply

    Hi, so that’s mean if my website https://wpcolt.com/, I need to create a domain like this subdomain.wpcolt.com? can i set it as a folder instead like https://wpcolt.com/subdomain?

    Alexander Dobronte - June, 2018 reply

    You will need to use a subdomain. The reason is that DNS records can only be set for domains and sub-domains and not for folders. If you are not using our email engine, you can use a folder on your website and redirect to a survey or show the survey in an iframe.

  • Ville Tarpila - January, 2017 reply

    Hello!

    I am going to make survey for one Finnish company. Can I choose entirely new domain for that? Example http://www.lämpöakatemiatutkimus.fi (that is probably going to be the right domain).

    Nadia De Vriendt - January, 2017 reply

    Hello,

    Thank you for reaching out! Yes, as long as the domain name is available you can use it to link to your survey(s).

    Once your survey is ready, please reach out to our Domains team and they’ll take care of everything for you.

    Kind regards,
    Nadia

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.