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Real-time feedback is a gamification technique you can use in a survey. Once your respondents answers a question, show the results in the next screen.

Use our notifications to automatically post survey feedback and results to Slack. CheckMarket has a built-in integration with Slack so it’s as easy as pie!

Discover the full potential of Net Promoter Score (NPS) in an automated feedback program with the ‘the 4 stages of Net Promoter Score’.

Market research is changing as we know it. Qualitative research, while acknowledged by researchers and companies as a useful way to extract rich insights, was also known for its many limitations–including its lack of scalability. Collecting qualitative data used to be a long, complex and non-automatable process that required a lot of manual effort. But

Employee Experience is extremely important for the survival of your business. Using surveys in every stage of the employee lifecycle will help you monitor and analyze what is going well and which areas might need some improvement.

The success of a Net Promoter Score program depends greatly on how well you can get everybody involved in it. Learn how in this blog.

More and more companies ask their customers for feedback nowadays. We at CheckMarket think that the increase of customer-centricity is great, but unfortunately there’s not only good news attached to it. People are getting a bit tired of filling in surveys, because they simply receive lots and lots of invitations on a regular basis. Survey

The customer survey is great to find out what customers think of your service. More importantly, though, is creating customer loyalty. Find out how!

Survey API: Automate your research. Save time and money. Integrate CheckMarket in your internal applications for continuous monitoring and transactional research.

Despite the persistent shift into a more digitalized and tracked world, ad hoc surveys continue to remain a tried-and-true method that provide businesses with invaluable information.

If used correctly the customer satisfaction questionnaire can be a powerful tool that will help any company become better at what they’re doing. Learn how.

The employee satisfaction survey enables you to identify problems with staff. Creating one shouldn’t be a problem. Not if you’re using CheckMarket, that is.

Tennant Company uses CheckMarket globally to track customer satisfaction, run internal surveys, and conduct market research – with reporting dashboards fed directly to leadership to enable informed, agile decision-making across all levels of the business. Download a PDF version of this case study to share with your team by clicking this link.

How can you turn your detractors into promoters and get a higher net promoter score. A Net Promoter Score survey is the easiest way to find out who your detractors are and why they are unhappy. With an NPS survey you can start improving customer satisfaction and reducing churn rate.

“How satisfied were you with your experience today?” Most people regularly see this pop up after a customer service experience. The business they worked with is collecting data to improve their services through an online satisfaction survey.

Providing a positive customer experience is essential to business success. After all, a consistently positive experience earns the brand loyalty of 65% of consumers. To ensure you’re delivering the best experience possible, you must gather customer feedback.

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The Net Promoter Score is used to measure customer satisfaction. Turning passives into promoters will make sure your NPS increases. Listen to your promoters and replicate why they are satisfied for your other customers.

Forecasts show that U.S. consumers are on track to spend $933.30 billion on ecommerce in 2021, a 17.9% year-over-year increase. And, by 2025, the percentage of ecommerce sales is expected to be 23.6% of total sales. Compared to a mere 11.0% in 2019, it’s fair to say the future is looking bright for ecommerce.

Every successful business has one thing in common: they know their market. After all, without a strong consumer base and demand for products and services, a business won’t last long in a highly competitive, ever-changing market.

While many businesses focus on customer loyalty and customer satisfaction to increase revenue, it is very hard to get good results if you don’t have engaged employees. Turnover is a huge cost and it takes on average the equivalent of 6-9 months worth of salary to find and train a new employee.

Measuring customer feedback is extremely important to startups, and in this blogpost we will show you how three of them (TransferWise, Uber and Airbnb) do it.

Your event is over and you thought it was a success. Great, but do your attendees agree? A targeted survey helps you to evaluate your event.

Keep your finger on the pulse of your company. Measure employee satisfaction or evaluate trainings. Discover the possibilities.

Improve working relationships and enhance the performance of your team with a 360-degree feedback survey. Close the loop with shareable reports, dashboards, alerts and follow-up tools.

The Net Promoter ScoreSM (NPS®) is a simple but powerful tool that enables you to measure overall customer satisfaction with one single question. Net Promotor Score calculation and follow-up is easy too, thanks to our online survey tool.