Monitor employee experience (EX) and engagement across the entire employee lifecycle. Close the loop with shareable reports, dashboards, alerts and follow-up tools.
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Survey email notifications are now more versatile
Our survey email notifications now use HTML and rich text formatting. You can change the “From” and use a custom domain. This really opens up possibilities
Media library refresh
Today we have launched our updated media library. It’s been rebuilt from the ground up. It now matches the style of the surveys list and is mobile friendly.
Net Sentiment Score
Track sentiment on a timeline to spot trends faster! Use Net Sentiment Score (NSS) which is the percent of positive sentiment minus the negative sentiment.
Page breaks in PDF report
This article explains how to add page breaks and manage the number of open answers shown in a PDF report.
CSL – Validator
Check your CheckMarket Scripting Language (CSL) syntax. This online tool will help quickly spot errors in your CSL code.
Product Update: Enhanced Display Logic, New Answer Order Options, and More
We’re thrilled to announce some significant updates to CheckMarket, including enhanced display logic and new, easy ways to randomize answer choices in your surveys. Here’s just a few of the goodies you can look forward to when you next log in: Simplified user experience for adding display logic to questions and answer choices Powerful new
AnalyticsTool reviews our “powerful survey software”, praising its ease of use and automated alerts
Is our powerful survey tool really as good as we claim it to be? Analyticstool did the test and here are the results of their survey tool review…
How can I increase my response rate?
Increase your response rate by following a few easy steps in the CheckMarket survey tool.
Training & Events Surveys
Organizing an event or developing a training program is very intensive. By collecting feedback before, during or after your activity, you are sure that the content meets the expectations or will do so in the future.
Net Promoter Score (NPS) – use, application and pitfalls
The Net Promoter Score (NPS) is a simple but powerful tool to measure client satisfaction with one single question.
Own domain for surveys & reports
Use your own domain for emails, surveys and reports. This will dramatically increase the trustworthiness of your email invitations and surveys resulting in a higher response rate.
Customer Experience
Are your customers satisfied? Is your client database up to date? Want to evaluate your customer service? Create a customer survey and get the answers you need.
Survey checkup
CheckMarket’s Survey check-up offers a full assessment of your survey by our market research experts. Listen to their valuable feedback and you will be guaranteed an excellent survey project.
Sample surveys
These demos show you some of the things possible using our system.
5 common survey mistakes – Which ones do you make?
Find out which mistakes we encounter the most often in surveys. To help you out we listed 5 common survey mistakes you shouldn’t make.
Online Survey Tool
CheckMarket is a reliable online survey tool with powerful features such as display-logic, notifcations, NPS, custom reports and more.
Automated alerts: Listen – Act – Win
Surveys can seem like rather one-way communication to respondents. Automated alerts give you the opportunity to quickly interact with your respondents.
Employee Satisfaction Survey
Employee Satisfaction Survey Employee satisfaction surveys give you the data to create a work environment that’s employee-centered. Your employees’ opinions will help you set up a rewarding workplace and avoid high staff turnover. Get started Create your own employee satisfaction survey CheckMarket is a survey tool perfectly suited to conduct your employee satisfaction survey. It
7 survey mistakes you don’t want to make
Killer survey questions aren’t the only path to actionable insights. What other survey mistakes could you be making? Find out here!
Measure Customer Satisfaction with a CSAT survey
CSAT is a measure of how products and services supplied by your company meet or surpass customer expectation.
Customer Effort Score
Start measuring your Customer Effort Score. Measure, track and share your Customer Effort Score in real-time. Great built-in reporting.
Set up the “Create contact” notification
Using our create contact notification you can completely automate your workflow and create a new contact each time a certain response was provided.
Create responsive surveys for mobile users
Create beautiful responsive surveys with the CheckMarket tool and collect responses through smartphones and tablets.
Mediafin changes strategy based on a survey among 16K readers
To gain insights for their new strategy, Mediafin and Trustmedia organized the Digital Newspaper Survey among 16K readers via the CheckMarket platform.
Expiration date for a group of contacts
Adding an expiration date to survey contacts comes in handy for long-running or continuous surveys. After this date they can’t access the survey anymore.
Total – Campaign evaluation
Total regularly organizes promotional actions in its Belgian gas stations. They were looking for a tool to let customers and gas station owners evaluate promotional actions.
Essent – Net Promoter Score (NPS)
Essent was looking for a tool to do targeted research on general satisfaction and appreciation for the customer service, with a key role for the Net Promoter Score (NPS) question type.