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From customer experience to event surveys. We have an extensive library of free survey templates created by our research experts. Add your company’s design and you are ready to collect answers in minutes.

Market research: you have certain questions and you are looking for the answers. Choose CheckMarket to develop your market research.

We all know Net Promoter Score, but how do you get it to the next level? Watch our Net Promoter Score Workflow Webinar and get to know all the answers.

The CheckMarket API is a REST-based technology that integrates the strength of CheckMarket functionality into your own application(s).

The new message bar works consistently across all browsers including mobile, offers clear feedback and gets out of the way when it needs to.

Create a quiz, test or exam by adding scoring and points! Apply it in your HR surveys, use it as a classification in product or customer surveys, etc. When people answer a question, you can tell them if they got it right, or keep their scores to yourself.

Employee surveys are key tools for any business. They can measure the mood in a company and see how an employer is doing on certain issues. In this blogpost we will walk you through some of the reasons why employees ignore surveys and how you can make sure your employee survey becomes a success.

It is crucial to pass operational data to your survey and then combine it with experience data you gather in the survey to create insightful reports and dashboards.

In addition to online surveys you can also do interviews by telephone and make use of a call center for your data collection

Pre-fill an answer to a survey question through the URL or setting a default answer which can be meta-data, random selections, variables, and fixed values.

How does our Net Promoter Score compare to our competitors? It seems like a natural question. Why shouldn’t we benchmark our NPS against others? Because it’s not about the number! It’s about using an NPS system to improve your own internal processes and becoming a more customer centric organization.

Using the CheckMarket integration with Slack you can post a survey or poll to Slack. This can be either a quick poll or an entire employee satisfaction survey.

Using the CheckMarket notifications you can automatically create a Zendesk ticket based on a survey response so your support team can take immediate action.

Embed an element from a survey report into your own website or intranet using an iFrame.

Report elements share some basic settings which we cover here. Properties and settings that are specific to an element type are covered in other articles.

We’re thrilled to announce a brand new question type in CheckMarket – Closed Card Sort! From today, you’ll see the new Closed Card Sort question type and reporting functionality within CheckMarket.

One of the most effective ways to measure satisfaction in a survey is by using a Likert scale. These scales allow respondents to choose how they feel about a topic using gradient answers.

These days, companies have no choice but to become customer-oriented. This means competing based on your offering alone (whether that may be a product or service) is no longer enough: it’s the customer experience that counts.

These days, customer experience is king.

We are excited to announce the new Conjoint feature in CheckMarket! With Conjoint, you can now have an even deeper understanding of consumer preferences across varying marketing and product research use cases. Whether your objective is to prioritize product features or functionality, or to understand how various messaging and product claims resonate with a target

We’re thrilled to announce CheckMarket’s new MaxDiff feature! From today, you’ll see the new MaxDiff question type and reporting functionality within CheckMarket. With MaxDiff, you can now better understand consumer preferences across various use cases. Whether your objective is to prioritize product features or to get clarity on how different messages resonate with the market,

We all know online surveys are a great way to take your audience’s pulse.  They cover a broad range of topics ranging from customer satisfaction, Net Promoter Score (NPS), event feedback, product information, employee surveys, and everything in between.

TLS version 1.2 is required for API and Tool because TLS 1.1 will reach its end-of-life on June 30th 2018 in response to security concerns around the protocol.

We wrote about it in 2010 and we still stand by this: At CheckMarket we advise our clients to be sparing with open-ended questions. Nevertheless, this does not mean you can’t use open questions in your survey. In this article we will help you deal with open-ended questions.

Enterprise survey platform to monitor customer satisfaction and customer experience (CX) across the customer journey. Close the loop with shareable reports, dashboards, alerts and follow-up tools.

Check-in on employees working from home and see how they are doing and if they have all the resources they need. This package includes a best practice questionnaire and reporting.

Monitor employee experience (EX) and engagement across the entire employee lifecycle. Close the loop with shareable reports, dashboards, alerts and follow-up tools.