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Our survey email notifications now use HTML and rich text formatting. You can change the “From” and use a custom domain. This really opens up possibilities

Today we have launched our updated media library. It’s been rebuilt from the ground up. It now matches the style of the surveys list and is mobile friendly.

Track sentiment on a timeline to spot trends faster! Use Net Sentiment Score (NSS) which is the percent of positive sentiment minus the negative sentiment.

This article explains how to add page breaks and manage the number of open answers shown in a PDF report.

Check your CheckMarket Scripting Language (CSL) syntax. This online tool will help quickly spot errors in your CSL code.

Is our powerful survey tool really as good as we claim it to be? Analyticstool did the test and here are the results of their survey tool review…

Increase your response rate by following a few easy steps in the CheckMarket survey tool.

Organizing an event or developing a training program is very intensive. By collecting feedback before, during or after your activity, you are sure that the content meets the expectations or will do so in the future.

The Net Promoter Score (NPS) is a simple but powerful tool to measure client satisfaction with one single question.

Use your own domain for emails, surveys and reports. This will dramatically increase the trustworthiness of your email invitations and surveys resulting in a higher response rate.

Are your customers satisfied? Is your client database up to date? Want to evaluate your customer service? Create a customer survey and get the answers you need.

CheckMarket’s Survey check-up offers a full assessment of your survey by our market research experts. Listen to their valuable feedback and you will be guaranteed an excellent survey project.

These demos show you some of the things possible using our system.

Find out which mistakes we encounter the most often in surveys. To help you out we listed 5 common survey mistakes you shouldn’t make.

CheckMarket is a reliable online survey tool with powerful features such as display-logic, notifcations, NPS, custom reports and more.

Surveys can seem like rather one-way communication to respondents. Automated alerts give you the opportunity to quickly interact with your respondents.

Killer survey questions aren’t the only path to actionable insights. What other survey mistakes could you be making? Find out here!

CSAT is a measure of how products and services supplied by your company meet or surpass customer expectation.

Start measuring your Customer Effort Score. Measure, track and share your Customer Effort Score in real-time. Great built-in reporting.

Using our create contact notification you can completely automate your workflow and create a new contact each time a certain response was provided.

Create beautiful responsive surveys with the CheckMarket tool and collect responses through smartphones and tablets.

To gain insights for their new strategy, Mediafin and Trustmedia organized the Digital Newspaper Survey among 16K readers via the CheckMarket platform.

Adding an expiration date to survey contacts comes in handy for long-running or continuous surveys. After this date they can’t access the survey anymore.

Total regularly organizes promotional actions in its Belgian gas stations. They were looking for a tool to let customers and gas station owners evaluate promotional actions.

Essent was looking for a tool to do targeted research on general satisfaction and appreciation for the customer service, with a key role for the Net Promoter Score (NPS) question type.

In this day of social media, where dissatisfied customers tell the world about their bad experience with a click, it’s very important to manage this.

By using an email notification you’ll immediately be informed when a respondent selects one or more specific answers in your survey.