Employee Experience

How to use surveys in every stage of the Employee Lifecycle

October, 2020 Henrike Van Schil Employee Experience No comments

Companies spend so much time listening to their customers and often employees are being forgotten. Without engaged employees, we believe that it is hard to run a successful organization. Monitoring Employee Experience and engagement will help you understand what your employees think and what you can do to improve on their experience, which will lead to highly engaged employees.

5 tips to successfully manage your remote employees

August, 2020 Henrike Van Schil Employee Experience No comments

It’s the year 2019, you see your colleagues every day at the office and complain about traffic around the water cooler. You’ve never heard of Zoom before and never even considered that not wearing pants while working was an option.

12 questions to add to your Employee Engagement Survey

The best brand advocates are your own employees. But, how can you find out if your employees are engaged? With an employee engagement survey you can easily measure how engaged your employees are and what areas could use some improvement. But which questions and statements do you add to your survey?

Everything you need to know about the Employee Net Promoter Score

July, 2020 Henrike Van Schil Employee Experience, Net Promoter Score No comments

While many businesses focus on customer loyalty and customer satisfaction to increase revenue, it is very hard to get good results if you don’t have engaged employees. Turnover is a huge cost and it takes on average the equivalent of 6-9 months worth of salary to find and train a new employee.

Remote Work Pulse

May, 2020 Alexander Dobronte Company news, Employee Experience No comments

Track happiness, satisfaction and resource needs from your employees working remotely.

6 Ways to Make Employees Fill in Your Surveys

October, 2018 Alexander Dobronte Employee Experience, Market Research, Survey best practices, Tips & tricks No comments

Employee surveys are key tools for any business. They can measure the mood in a company, allow employees to give input and see how an employer is doing on certain issues.

To make employee surveys work, however, you need a sufficient amount of employees filling them in. Having high degrees of non-response can cause your survey to be less reliable and can cause biases to arise.

Internal customer satisfaction: how to use surveys to measure and improve internal processes

September, 2015 Alexander Dobronte Employee Experience, Market Research 2 comments

Regarding your employees, distributors, vendors or departments as internal customers adds a whole new perspective to business management. Improving internal customer satisfaction will eventually result in a more efficient production process, better service and ultimately lead to more satisfied external customers. Measuring internal customer satisfaction can be done in a couple of ways but surveys prove to be the most effective.