We have added the ability to assign point values to answer options. You can use this to create quizzes and assessments, but there are a lot of other uses in surveys too!
Scoring and Quizzes
Product updates
Introducing Data Retention Controls
CheckMarket is introducing data retention controls that allow you to manage how long your contact and respondent data is held on our servers. We will automatically delete contact and respondent data that is older than the retention period you select.
Improved question editor
Our question editor has gotten an overhaul, and we think you’re gonna love it!
Survey Contacts Simplified!
Surveys have changed a lot in the last fifteen years. For instance, customer satisfaction has gone from a long once-a-year survey to short continuous longitudinal surveys spread across the customer journey. CheckMarket has evolved too, introducing new features and best practices along the way.
CheckMarket Zapier integration
Connect your surveys to 500+ Apps with our Zapier integration!
We, developers, like automating tasks. Since we created our webhooks, you have new options to simplify the daily life of your colleagues. But we know building and managing custom-built applications can be time-consuming and low on the priority list. That’s why we integrated our platform into Zapier.
You can now connect your favorite applications to our platform without custom development. Use our free Zapier integration and start automating
- survey invitations
- survey responses
- handling bounces and opt-outs
- notifications when the API rate limit for your account has been reached
We can think of a few Zap’s, but feel free to play around with it.
If you can think of other interesting triggers and alerts, let us know and we will look into it!
Use our free Zapier survey integration
Check our other survey integrations!
Receive survey notifications directly in Slack
Slack is a great tool that helps teams communicate more efficiently, keeping all members in the loop at all times without wasting valuable time. Here at CheckMarket we’re avid fans of the software and so are thousands of professionals around the world. That’s why we’re very proud to announce our Slack survey integration. From now on, teams can receive survey notifications directly in their Slack account.
Introducing ‘Sliders’ – our new survey question type
This summer marks the birth of a new survey question type: sliders! Sliders are an engaging and interactive type of survey question. How it works? The respondent clicks a button and drags or slides it along a horizontal line indicating their positive or negative feeling towards a certain statement or question.
Survey email notifications are now more versatile
Survey email notifications enable you to take action more quickly. They started out as quick, internal call-outs to yourself, colleagues, management, … You are informed straight away when a respondent answers in a certain way so you can immediately follow up on their feedback. Your (perhaps not so satisfied) customer would be so impressed by the speed of your actions he would instantly turn into a promoter.
Detailed survey response rate charts
Your survey response rate is one of the determining factors of statistically significant results. The higher the response rate the lower the margin of error, which can only benefit the confidence level of your subsequent decisions and actions. So it’s fair to say that keeping an eye on your response rates is good practice.
Average and median per sub-question in a matrix
Have you noticed? We added 2 new columns to the charts for matrix questions: average and median.
You were always able to see the general average and median for the entire matrix question in the legend below each matrix chart. This was already very useful data. But sometimes you just need to dig in deeper.