Note: If you upgrade your subscription, whether monthly or annual, the end date of your subscription stays the same and any remaining volumes will not be transferred over to the new subscription period.
Upgrading your subscription
Select Account from the CheckMarket main menu.
Select Change subscription.
Select your new subscription plan.
Canceling your subscription
Select Account > Billing to view billing options (see steps 1 and 2 in “Upgrading your subscription” above). Select Subscription settings.
For all customers, whether monthly or annual, you can cancel your subscription on this page by clicking Cancel Subscription.
Note: Customers with outstanding invoices will see a View Invoices button instead of Cancel Subscription.
If you cancel your account, but change your mind before the end of your current billing period end date, you can choose another subscription model by selecting a plan from the Next subscription model dropdown. If you make a selection here, your account will not be canceled.
Enter a reason for canceling your subscription and click Cancel Subscription. Upon cancellation, your data will be retained for 60 days.