You can upgrade your subscription at any time. You only pay the difference between the old and the new subscription price.
If there are costs that have not been invoiced yet, these open costs will be invoiced along with the cost of the subscription at the moment of your order.
A subscription period is 1 year and is auto-renewed each year. You can cancel a subscription by inactivating the auto-renew setting.
Subscriptions are set to auto-renew, so there is no action on your part required. The account and billing admins will receive an email alert 30 days before the subscription ends.
When you run out of mails or respondents in your pricing plan, you can always buy extra packs of each item separately.
When your pricing plan volumes drop below 10%, you automatically receive an email alert. This gives you a chance to buy extra packs of the item you need.
Monitor your subscription or survey volumes in real time and buy extra packs if needed.
A subscription covers the costs of surveys, respondents and emails. If you use extra services (e.g. custom programming) you will receive a monthly invoice.
A subscription runs for one year. Any left-over items such as respondents and emails not used at the end of the subscription period, expire.
A subscription period runs for one year. During the subscription period, you can always upgrade to a higher subscription. Downgrading to a lower subscription model is possible at the end of each subscription year.