Help Center

7. Legal/Privacy

Show privacy notice

Present your own privacy notice in surveys to contacts and respondents. You can have it shown in the footer of your survey & email invitation and link to it by using a variable.

Asking survey respondents for consent

Privacy laws, such as the GDPR (see Article 7 - "Conditions for Consent"), require that data subjects have consented to processing their personal data. One of the ways to do this is by adding a consent question to the beginning of your survey.

Data retention rules

Often privacy laws or internal organization security rules require that personal data not be retained longer than necessary. By setting data retention rules you can specify after how much time contacts and/or respondent data must be removed automatically from your surveys.

Handling GDPR Data Subject Requests

According to article 15 of GDPR data subjects have the "Right of Access". If a contact asks for the data you processed, this article will show you how to lookup a contact across all your surveys and how to review and download that information.

Register DPO or EU representative for the GDPR

If your organization is required under the European Union’s (EU) Data Protection Regulation (GDPR) to appoint a data protection officer (DPO), an EU representative, or both, register their details.

Where is my data saved?

CheckMarket has dedicated data regions and no data will ever be transferred between them. You can have your data moved to another region if needed.

Anonymizing surveys

Make your surveys anonymous. Disable the collection of IP addresses and referrers. Break the connection between contacts and their individual responses, except for metadata.