Help Center

Delete users from your account

Delete user accounts when these people no longer require access to your CheckMarket account, for example because they changed jobs or roles.

Help! My account has been blocked!

After 5 attempts your account will be blocked for security reasons. You can unblock it quite easily by clicking the link “Forgot your password?”.

Forgot your password?

If you have forgotten your password, you can easily retrieve it by clicking the link “Forgot your password?” on the CheckMarket sign in page.

2-step verification

2-step verification drastically reduces the chances of having the information in your CheckMarket Account stolen by someone else.

CheckMarket’s API

The CheckMarket API is a REST-based technology that integrates the strength of CheckMarket functionality into your own application(s).

Activity log

The activity log shows you which users are currently logged in to your account (or have recently logged in) as well as what actions were taken by them.

Free trial terms

Our free trial terms are plain and simple. All features that you would have in a paying account are available in your trial version as well.

What type of support can I expect?

We offer FREE support to our customers, respondents and anyone interested in evaluating our products/services. We are reachable by telephone or email.

Supported browsers

In order to fill out surveys created with the CheckMarket tool your respondents need a modern browser with Javascript enabled.

Use CheckMarket outside Belgium

It is perfectly possible to use CheckMarket’s online survey tool when you’re located outside Belgium. You have online access from anywhere.

Add users to your account

The account administrator can add an unlimited number of free users to your account. They also decide upon these users’ level of access.