Help Center

As a new user to the CheckMarket survey tool, all of the features we offer can get overwhelming. With these 7 steps you’ll be on the right track in no time!

You can upgrade your subscription at any time. You only pay the difference between the old and the new subscription price.

You can upgrade your account and pay it by credit card. In this case your account will be active immediately.

When you need to change your credit card details or you want to add a new card, you can easily do so via your Account settings.

You can easily change your billing details, e.g. address, contact person, VAT number, reference on invoices, etc. using the CheckMarket Survey tool.

You can consult the list of all invoices online in your CheckMarket account. You also have the possibility to pay them online.

You can choose to pay your invoices online by following a few simple steps in the CheckMarket tool.

Once you’ve found the right pricing plan for you, you can upgrade your account with the click of a button. All plans can be paid by credit card. European companies and institutions can also pay later by invoice.

If there are costs that have not been invoiced yet, these open costs will be invoiced along with the cost of the subscription at the moment of your order.

A subscription period is 1 year and is auto-renewed each year. You can cancel a subscription by inactivating the auto-renew setting.