Help Center

Upgrade a subscription

You can upgrade your subscription at any time. You only pay the difference between the old and the new subscription price.

Can I pay by credit card?

You can upgrade your account and pay it by credit card. In this case your account will be active immediately.

Change your billing details

You can easily change your billing details, e.g. address, contact person, VAT number, reference on invoices, etc. using the CheckMarket Survey tool.

Cancel a subscription

A subscription period is 1 year and is auto-renewed each year. You can cancel a subscription by inactivating the auto-renew setting.

Renew a subscription

Subscriptions are set to auto-renew, so there is no action on your part required. The account and billing admins will receive an email alert 30 days before the subscription ends.