Help Center

Upgrade a subscription

You can upgrade your subscription at any time. You only pay the difference between the old and the new subscription price.

Can I pay by credit card?

You can upgrade your account and pay it by credit card. In this case your account will be active immediately.

Change your billing details

You can easily change your billing details, e.g. address, contact person, VAT number, reference on invoices, etc. using the CheckMarket Survey tool.

Request invoicing

Once you’ve found the right pricing plan for you, you can upgrade your account with the click of a button. All plans can be paid by credit card. European companies and institutions can also pay later by invoice.

Cancel a subscription

A subscription period is 1 year and is auto-renewed each year. You can cancel a subscription by inactivating the auto-renew setting.

Renew a subscription

Subscriptions are set to auto-renew, so there is no action on your part required. You will receive an email alert 30 days before the subscription ends.