The CheckMarket online survey panels consist of millions of respondent profiles. Just let us know what you are looking for and we’ll set it all up for you.
Linking your own paid survey panel to a survey
If you’re not using a CheckMarket survey panel you can still link your own paid survey panel to your survey.
Contact import report notification email
CheckMarket survey contact import result notification email error codes and values
I can’t reactivate my survey
Your survey is closed and the Reactivate survey button is greyed out. This article will clarify why.
Scheduling a recurrence makes it easier to regularly send a survey to the same group on a schedule: Daily, weekly, quarterly, or the first Monday of every month.
Image for social media survey
Increase the response rate of your survey by adding an image, title and description to your post when sharing your survey on social media.
Pin survey to home screen on iOS and Android
Pinning survey to a home screen on iOS and Android makes it available for quick entry.
Captcha Verification Question
CAPTCHA is a security measure that you can add to your survey to validate that the respondent is human and not a bot.
I don’t see the option “Contacts” anywhere
When you do not see the “Contacts” menu you have either not selected the correct distribution channel, or you do not have the rights to see this menu.
Invitation sending warm-up
Each time new contacts are added to a survey, the invitations will be sent out in batches that grow exponentially.
High complaint rate warning
This message means that your contacts are marking your email as SPAM and you need to take immediate action! This article explains which actions you can take to remedy the situation.
Domains blocked from import
CheckMarket blocks the import of email addresses that are known to belong to either a mailing list or spam detection service.
Import limits on role-based addresses
Role-based addresses are typically company addresses defined by a job rather than a person, and are associated with high bounce rates and spam complaints.
Add a contact list to a survey
You can add an entire contact list to a survey or a subset of one by applying filters, cooldown rules, maximum number to be added, etc.
A contact list is a ‘reusable group of contacts’ which lets you easily distribute multiple surveys to the list without importing a file.
Global opt-out list
When respondents indicate they don’t want to participate in any of the surveys you send out, we save them in your account’s opt out list.
Add attachments to an email invitation
While you cannot attach a file to an email directly, you can import this file in your media library and then link to it from your email.
Searching for contacts across all surveys
Search for a contact across all surveys that you have access to via the ‘Account’ tab.
High bounce rate warning
If you’ve received a ‘High bounce rate warning’ message, the bounce rate for that specific survey is higher than 5% and email sending has been throttled.
Which IP ranges do I use to whitelist CheckMarket emails?
CheckMarket maintains a number of IP ranges from which your email can be sent, and you can figure out those addresses by querying our SPF record.
Add a survey to your email signature
By adding a survey to your email signature you can get a higher response rate, without much additional effort. Simply respond to those emails in your inbox!
Importing contacts into a survey
Import contacts from a file to a survey and then send automatic invitations via email or SMS. Include metadata which you can use in your survey and analysis.
How to add a cool-down period to surveys sent via Zendesk
You can add a cool-down period to the survey invitations you send via Zendesk and only send an invitation once every xx days or weeks.
How to embed a survey question in an email
With the CheckMarket survey tool it’s possible to embed a survey question in an email. The embedded question should be a ‘single-select’ question type.
Slack surveys and polls integration
Our Slack integration lets you conduct surveys and polls on Slack. Post questions to Slack, get notifications in Slack for unhappy customers and post charts of survey results.
Post a survey to Slack
Using the CheckMarket integration with Slack you can post a survey or poll to Slack. This can be either a quick poll or an entire employee satisfaction survey.
Embed survey in a mobile app
While there are great systems for tracking how your app is used, connecting that info to who those users are and finding out what their motivations are, is what surveys do well.
Send email invitations via CheckMarket
You can easily send your survey email invitations via CheckMarket. The tool will keep track of who has already answered, who needs to be reminded, etc.