When you do not see the “Contacts” menu you have either not selected the correct distribution channel, or you do not have the rights to see this menu.
Each time new contacts are added to a survey, the invitations will be sent out in batches that grow exponentially.
This message means that your contacts are marking your email as SPAM and you need to take immediate action! This article explains which actions you can take to remedy the situation.
CheckMarket blocks the import of email addresses that are known to belong to either a mailing list or spam detection service.
Role-based addresses are typically company addresses defined by a job rather than a person, and are associated with high bounce rates and spam complaints.
You can add an entire contact list to a survey or a subset of one by applying filters, cooldown rules, maximum number to be added, etc.
A contact list is a ‘reusable group of contacts’ which lets you easily distribute multiple surveys to the list without importing a file.
When respondents indicate they don’t want to participate in any of the surveys you send out, we save them in your account’s opt out list.
While you cannot attach a file to an email directly, you can import this file in your media library and then link to it from your email.
Search for a contact across all surveys that you have access to via the ‘Account’ tab.