Help Center

Each time new contacts are added to a survey, the invitations will be sent out in batches that grow exponentially.

This message means that your contacts are marking your email as SPAM and you need to take immediate action! This article explains which actions you can take to remedy the situation.

CheckMarket blocks the import of email addresses that are known to belong to either a mailing list or spam detection service.

Role-based addresses are typically company addresses defined by a job rather than a person, and are associated with high bounce rates and spam complaints.

While you cannot attach a file to an email directly, you can import this file in your media library and then link to it from your email.

If you’ve received a ‘High bounce rate warning’ message, the bounce rate for that specific survey is higher than 5% and email sending has been throttled.

CheckMarket maintains a number of IP ranges from which your email can be sent, and you can figure out those addresses by querying our SPF record.

By adding a survey to your email signature you can get a higher response rate, without much additional effort. Simply respond to those emails in your inbox!

With the CheckMarket survey tool it’s possible to embed a survey question in an email. The embedded question should be a ‘single-select’ question type.

You can easily send your survey email invitations via CheckMarket. The tool will keep track of who has already answered, who needs to be reminded, etc.