Help Center

Invitation sending warm-up

Each time new contacts are added to a survey, the invitations will be sent out in batches that grow exponentially.

High complaint rate warning

This message means that your contacts are marking your email as SPAM and you need to take immediate action! This article explains which actions you can take to remedy the situation.

Domains blocked from import

CheckMarket blocks the import of email addresses that are known to belong to either a mailing list or spam detection service.

High bounce rate warning

If you’ve received a ‘High bounce rate warning’ message, the bounce rate for that specific survey is higher than 5% and email sending has been throttled.

Add a survey to your email signature

By adding a survey to your email signature you can get a higher response rate, without much additional effort. Simply respond to those emails in your inbox!