Help Center

Follow the usage within your pricing plan

If you are an account administrator, you will see the usage overview of your emails and respondents by going to Account>Billing.

For each item (respondents and emails) there is a bar showing the usage and remaining balance of your volumes.

If one of the volumes is low, you will receive an automatic email alert. This email is sent when the balance of respondents or emails falls below 10% of the maximum amount.

 

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