Help Center

Use your own domain for your surveys

2 comments

It is perfectly possible to use your own domain name or subdomain name for your survey projects.

  • Your own domain
    • For example: www.yourcompanysurveys.com or www.yoursurvey.com.
  • Your own subdomain (‘third level domain’)
    • For example: surveys.yourcompany.com.

Just a one time only cost of $ 95 applies in order to link your own domain to your surveys.


You can also activate an SSL certificate for your own subdomain. In that case all URLs referring to your (sub)domain will start with HTTPS. The costs for adding a certificate are:

  • one-time start-up cost: $ 250
  • yearly fee (this fee includes the certificate itself, a CDN and yearly maintenance): $ 300/year

The main benefits of your own domain name

  • Email invitations and reminders will be sent from this domain.
  • You can even choose from which email address the invitations are sent, e.g. feedback@yourdomain.com.
  • The links in the emails will refer to this (sub)domain.
  • If someone enters the domain name in their web browser without a querystring (i.e. without additional parameters in the URL, which you receive automatically from our system), you can choose yourself where they end up.
  • You can use the domain name to redirect to you survey or use an iFrame.

2 comments

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  • Ville Tarpila - January, 2017 reply

    Hello!

    I am going to make survey for one Finnish company. Can I choose entirely new domain for that? Example http://www.lämpöakatemiatutkimus.fi (that is probably going to be the right domain).

    Nadia De Vriendt - January, 2017 reply

    Hello,

    Thank you for reaching out! Yes, as long as the domain name is available you can use it to link to your survey(s).

    Once your survey is ready, please reach out to our support team and they’ll take care of everything for you.

    Kind regards,
    Nadia

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