Help Center

Finding a report element ID

Sometimes our support staff may ask you for the ID of a report element. Report element IDs are also used extensively in the CheckMarket Scripting Language (CSL).

How to read a Key Driver Analysis?

A key driver analysis examines the relationships between potential drivers and behavior such as the likelihood of a recommendation or satisfaction.

Passing operational data to a survey

It is crucial to pass operational data to your survey and then combine it with experience data you gather in the survey to create insightful reports and dashboards.

Minimum number of respondents for reports

In HR surveys, it is important to assure anonymity. This can be done by setting a minimum number of respondents required to show results. This prevents viewers of reports being able to filter too far and being able to see individual answers.

Element Type: Map

Where are your survey respondents located? Our report element ‘Map’ lets you explore and visualize the locations of your respondents on a map.

CSL – Report Variables

Variables available in the ReportBuilder from the CheckMarket Scripting Language (CSL). Use them to add dynamic content to your reports.

Survey report filter bar

The filter bar lets viewers of reports, quickly and easily filter based on preset criteria. The data and the other filters are updated in real time!

What is the distribution report?

The distribution report provides in-depth information on your respondents, such as their location, device used, referral link, … and much much more.

How to post survey feedback to Slack

Use our notifications to automatically post survey feedback and results to Slack. CheckMarket has a built-in integration with Slack so it’s as easy as pie!

Downloading your results

While your respondents are filling out your survey, you can already download your results in several reports types and file formats, e.g. Excel, SPSS, etc.

Using the respondents overview

The respondents overview provides information on your survey respondents, such as their completion level, time needed to complete your survey, etc.

Individual respondent reports

There are two types of respondent reports available in CheckMarket: the report with metadata, and the report without metadata.

Using the distribution report

The Distribution report gives a quick and visual overview of the global response rates for your survey. Add breakouts to see the response rates by all available operational data.

Element type: Timeline

Use a timeline to track an aggregate value over time, such as the average satisfaction, NPS, respondent count, etc. grouped by a selected period (day, month, quarter, year).

Downloading open answers

You can view all open answers per question in a report or download them all at once via the raw data in Excel or SPSS.

Respondents and dropouts per page

On the distribution report you will find the chart with the number of respondents and dropouts per page right underneath the general survey stats.

Edit survey responses

You can edit survey responses of both contacts and non-contacts. Make sure you have the respondent’s permission and respect the ICC/Esomar code.

Survey overview chart

The survey overview chart shows you a timeline with the amount of emails sent and responses collected for each day your survey was live.